Privacy Policy

Last updated: March 16, 2026

1. Who We Are

Nixblizz SL (hereinafter, "Onzly", "we", "our"), located at Carrer de les Massanelles 17, La Cortinada, AD300, Andorra, is the data controller of your personal data.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the Data Protection Law of Andorra (Llei 29/2021, del 28 d'octubre, qualificada de protecció de dades personals - LQPD).

2. Data We Collect

We collect the necessary information to provide you with our eSIM services:

  • Contact Information: Name, email address, and phone number.
  • Payment Information: Securely processed by our payment providers (AndPay, Redsys). We do not store your full credit card details.
  • Device Information: Device model to verify eSIM compatibility.
  • Usage Data: Information about the data consumption of your eSIM plan.

3. Purpose of Processing

We use your data to:

  • Process your orders and activate your eSIM services.
  • Send you technical information and activation codes.
  • Provide customer support.
  • Comply with our legal and tax obligations.
  • Send you commercial communications (only if you have given your explicit consent).

4. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this policy, or to comply with our legal obligations (such as tax records, which typically require 5-10 years of retention).

5. Sharing Data with Third Parties

We share information with third parties only when necessary for the provision of the service:

  • eSIM Providers: To generate and activate your eSIM profile.
  • Payment Providers: To process secure transactions.
  • Email Providers: To send you confirmations and QR codes.

We do not sell or rent your personal data to third parties for marketing purposes.

6. Your Rights

In accordance with the LQPD, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data.
  • Object to the processing or request its limitation.
  • Request the portability of your data.

To exercise these rights, contact us at support@getonzly.com.